SDF支持不可靠导致用户流失
问题概述
Users report delayed or no support responses, frequent account lockouts, and service instability, causing frustration and potential loss of membership.
痛点标签
- Support unresponsiveness
- Account lockouts without resolution
- Degraded service reliability
待验证问题
- 您是否愿意为此服务支付额外费用以获得更可靠的支持？
- 如果 SDF 的可靠性继续下降，您会考虑转移到其他平台吗？
- 您是否愿意参与社区志愿者支持计划来帮助改善这些问题？
证据
原话 · @Anonymous
I’ve been locked out for some time now but can’t get a response from anyone.
原话 · @Anonymous
I love them but unfortunately it’s just not as robust as it once was with regards to support.
原话 · @Anonymous
The instance was buckling under the load, and the federation lagging hours behind the rest of the world, when not down for hours.
免责声明：本卡片由 AI 从社区讨论中提炼，属于「痛点证据」，是需求分析与验证的起点，不等同于「已验证的市场需求」。AI 存在分析局限，关键决策前请打开上方原始讨论人工复核。